Who we are
Our website address is: https://www.theprysm.org, https://iqa.www.theprysm.org, https://www.stephaniejaie.com, and https://www.mindhacker.com
We are operating under:
Galaxy Hoppers Inc. PTE. LTD.
3 Shenton Way, #16-08, Shenton House
Phone: +65 6929 8356
All teaching / coaching services and communication, email or otherwise, delivered by Cian Kenshin, and/or Sophie Ma or any directors / staff of Galaxy Hoppers Inc. PTE. LTD. (hereinafter The “Coach”), as well as information on the website (ThePrysm.org) are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. Coaching is not a substitute for professional mental health care or medical care.The term ‘coaching’ as here used covers crypto coaching, life coaching, meditation coaching, Zen coaching, personal coaching, relationship coaching, sensuality and sexuality coaching, ritual practice coaching, Tantra energetic coaching, spirituality coaching, executive coaching, business coaching , breathwork, somatic body work, yoga, and reiki for clients.
The Client, understands that the coaching services the Client will be receiving from the Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. The Client also understands that the Coach is not acting as a mental health counsellor or a medical professional.For legal purposes, the Client understands that coaching is currently an unregulated industry and that my Coach is not “licensed “ by any Canadian, US, EU, or any other country’s governing body even though the sessions may take place in Canada, the US, EU, online, or abroad.The Client understands and agrees that they are fully responsible for their well-being during coaching sessions, and subsequently, including for their own choices and decisions.The Client understands that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and will not use it in place of any form of therapy.The Client understands that all comments and ideas offered by the Coach are solely for the purpose of aiding the Client in achieving the defined goals created with the Coach. The Client has the ability to give informed consent, and hereby gives such consent to the Coach to assist in achieving such goals and understands that results are not guaranteed.The Client understands that to the extent the work done with the Coach involves career or business, the Coach is not promising outcomes including but not limited to increased clientele, profitability, and or business success.The Client understands that the Coach will protect the Client’s personal private information as confidential unless stated otherwise in writing. If the Client reports child, elder abuse or neglect or threatens to harm the Client or someone else, the Client understands that necessary actions will be taken and the Client’s confidentiality is limited in this capacity. Furthermore, if the Coach is ordered by a court to provide information or to testify, they will do so to the extent the law requires.The Client understands that the use of technology is not always secure and accepts the risks of confidentiality in the use of email, text, phone, Zoom, WhatsApp, Skype, and other technology.The Client hereby releases, waives, acquits and forever discharges the Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand, or right to compensation for damages the Client may claim to have or that the Client may have arising out of acts or omissions by the Client or by the Coach as a result of the advice given by the Coach or otherwise resulting from the coaching relationship.
Financial Advice Disclaimer
The Coach is not a registered broker, analyst, investment advisor, CTA or financial professional for which proper registration, certification, or licensure may be required, nor do they purport to be. Everything that they present is purely for guidance, informational and educational purposes only. All information contained in any of their material(s) should be independently verified and confirmed. The Coach does not accept any liability for any loss or damage whatsoever caused in reliance upon such information or services. Please be aware of the risks involved with any trading done in any financial or crypto market. Do not trade with money that you cannot afford to lose. When in doubt, you should consult a qualified financial advisor before making any investment decisions.Trading and investing in cryptocurrencies (also called digital or virtual currencies, crypto assets, altcoins and so on) involves substantial risk of loss and is not suitable for every investor.Any and all trading strategies or software(s) are used at your own risk. Any content presented in any form should not be relied upon as advice or construed as providing recommendations of any kind. It is your responsibility to confirm and decide which trades to make. Trade only with risk capital; that is, trade with money that, if lost, will not adversely impact your lifestyle and your ability to meet your financial obligations. Past results are no indication of future performance. In no event should the content of any material or correspondence linked to this page be construed as an express or implied promise or guarantee.
Terms and Conditions
The coaching schedule will be arranged between the Coach and the Client and can be booked up to one (1) month in advance, or in the case of group coaching programs, the full schedule will be provided after signup and before course commencement by the Coach. The Coach will recommend the frequency of coaching sessions based on a professional assessment of the Client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out herein. Group coaching programs schedules are set in advance and due to the nature of the program cannot be changed except by The Coach. The number and frequency of coaching sessions is specified in the program details. In return for the fees payable by the Client (or by a third party on their behalf), the Coach agrees to provide the service as described in the program details and in accordance with the terms and conditions set out below. The Client agrees to pay fees for the service specified in the program details in this Agreement, according to the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the Client).The date that the first coaching session takes place shall be deemed to be the start date for the service unless otherwise stated in the program details. Where the Client is unhappy with any of the terms and conditions they can contact the Coach to discuss any concerns and see if they can be resolved before the first coaching session.
Format of Sessions
Recorded or Live Video on the membership site, Skype / WhatsApp / Zoom / FB Messenger (the Client calls the Coach); or other format where such is agreed as in the program details. Client is responsible to maintain their schedule and attend sessions on time and/or 5 minutes early. Unless otherwise agreed, for video or audio sessions, the Client is responsible for calling the Coach at agreed times. The Coach is responsible for ensuring that they are available for consultation at agreed times.The length of each session is stipulated in the program details.
All fees are detailed in the program details.
The Coach may agree to provide additional coaching sessions after completion of the Term of the program. These terms and conditions will apply to any additional sessions so provided and a fees will be negotiated at that time.
Dates and Times of Sessions
The date and time of the first session and any subsequent session will be agreed between the Coach and the Client by instant message, email, or other means and confirmed by the Coach via calendar invite or other means.Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”.
Fees can be paid online by credit card or cryptocurrency via Invoice Ninja and Stripe payments systems to the Seller. Receipts will be sent by e-mail.Fees are payable according to fees setout in the program details unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice). Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.
The Coach may assign the Client tasks or exercises to complete between coaching sessions. There is no obligation on the Client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.The client may contact the Coach by Facebook Group, Discord, instant message (Viber) or e-mail (in accordance with the terms in the program details) between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions in accordance with the terms in the program details. If immediate coaching is required outside of the terms of the program details, the Coach will inform the Client as to how the additional session may affect the length of the coaching period, or number of sessions included, or if there are any additional fees.
If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No rescheduling options will be given to clients for unused coaching sessions unless 48 hours notice has been given. In certain circumstances the Coach may need to rearrange a coaching session. In those instances they will also give the Client 48 hours notice where practical.Due to the nature of Group Coaching programs, no rescheduling options are given to clients, though replays may be available (in accordance with the program details).Rearranging sessions are typically to be done within the same week as the session was initially scheduled. In some cases sessions will need to be “skipped” and added on after the end of the coaching period. Rearranging sessions does not represent an extension of the coaching period, only a rescheduling of the session. Rearranging sessions does not allow for or imply any rearrangement of payment terms.If the client wishes to take a vacation of 2 – 4 weeks during the coaching period, this will be handled by rescheduling those sessions towards the end of the coaching period; it does not represent an extension of the coaching period, simply a rescheduling of the session themselves. Rearranging more than 2 concurrent sessions or more than 3 total instances in a coaching period, must be made by request to the Coach, and is decided upon exclusively by the Coach.
Early Termination of Coaching Period by Mutual Agreement
The Coaching Period may be terminated at any time by mutual consent of the parties hereto, provided that such consent to terminate is in writing and is signed by each of the parties hereto. The early termination of the the Coaching Period will require FULL payment of the FULL balance of this contract up to the end of the coaching period (including any outstanding Financing payments) as stated in the program details. Early termination of the Coaching Period does not represent Termination of this Agreement.
In the case of Annual commitments that include access to other programs in exchange for the yearly commitment (such as the Merkabah Society), this is a year-long commitment. When you sign up for a payment plan you are agreeing to the listed amount of payments in accordance with our terms and conditions. If you cancel your membership or plan, you will be sent an invoice for the total cost of all the programs within the months your membership was active at the retail un-discounted price. Any renewals of the annual plan are subject to the same terms for the year that has been renewed.
The Coach will seek to enable the Client to improve their quality of life and/or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where the Client follows a clear plan in a committed way.However, the Client has sole responsibility for making important decisions and taking action in their life or business. The Coach has no liability for any loss incurred by the Client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the Client, whether justified or otherwise, to achieve a material improvement in quality of life or business or to achieve their desired outcomes or goals.
This contract is governed by the law of Singapore whose courts have exclusive jurisdiction in relation to any dispute, disagreement, arbitration, proceedings or legal claim of any nature relating to the service provided or the contract.
The unenforceability or invalidity of any clause in these Terms shall not have an impact on the enforceability or validity of any other clause. Any unenforceable or invalid clause shall be regarded as removed from this Agreement to the extent of its unenforceability and invalidity. Therefore, this Agreement shall be interpreted and enforced as if it did not contain the said clause to the extent of its unenforceability and invalidity.